HAPPY VISITS
At Arundel Veterinary Surgery, we understand that visiting the vet can be stressful for some pets. That’s why we offer Happy Visits (also called Fun Visits), designed to create positive emotional connections between your pet and our veterinary team. These nonmedical visits help your pet feel at ease in the clinic environment, making future appointments smoother and less stressful for everyone.
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What Is a Happy Visit?
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Happy Visits allow your pet to visit our clinic without any medical procedures. Instead, they get to:
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Meet our friendly staff
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Explore the office and exam rooms
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Enjoy treats and affection
These visits are ideal for pets with mild to moderate fear of the veterinary setting (FAS score 0-2) or those needing a positive reinforcement experience to reduce mild nervousness. Happy Visits are part of our stress-less model and demonstrate our commitment to your pet’s emotional well-being.
What to Expect During a Happy Visit
Happy Visits are tailored to provide your pet with a stress-free and enjoyable experience. A typical Happy Visit might look like this:
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Arrival: You and your pet arrive at the clinic, where treats are offered in the parking lot and upon entering the building.
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Exploration: Walk through the waiting room, exam room, and other areas, pausing for “treat parties” and positive reinforcement.
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Familiarisation: Your pet can explore the scale while receiving treats to make weigh-ins a positive experience.
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Team Interaction: Our staff may provide treats and affection, helping your pet associate positive experiences with new people.

Preparing for a Happy Visit
For the best results, we recommend the following tips:
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Schedule the visit when your pet is hungry to make treats even more enticing.
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Bring your pet’s favorite treats, toy, or a preferred bed/mat.
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Expect to guide your pet through the visit and spend time reinforcing positive behaviors.
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Benefits of Happy Visits
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Reduce anxiety and stress associated with veterinary visits.
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Familiarise pets with the clinic environment, staff, and routine.
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Build a positive bond between your pet and our team.
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Improve future veterinary experiences, making exams and treatments easier.
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Is a Happy Visit Right for Your Pet?
Happy Visits are most effective for pets that:
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Are comfortable traveling to the clinic.
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Show mild to moderate fear or anxiety (FAS score 0-2).
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Do not require pre-visit medications or behavioral interventions.
For pets with moderate to high anxiety or those needing additional support, we may recommend alternative options.
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​Scheduling a Happy Visit
Happy Visits are complimentary and available by appointment. Please call our team today or book online to schedule and give your pet the gift of stress-free veterinary care. We look forward to welcoming you and your furry friend!